What should I do if I did not receive the funds that I added to my wallet through the Direct Funding service or through my credit card?
Modified on: Tue, 4 Sep, 2018 at 5:09 PM
Please contact our Customer Support team, and provide them with your purchase proof (in case of Direct Funding) or a copy of your bank statement (in case of credit card) that shows the amount transferred to CASHU successfully.
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